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Shipping Policy
At Mopra.in, we are committed to delivering your orders securely and efficiently. This Shipping Policy outlines our process to ensure a smooth shopping experience.
1. Shipping Methods and Timeframes:
- We offer various shipping methods, including standard, expedited, and express shipping.
- Shipping times may vary depending on the destination. Estimated delivery times will be provided at checkout.
- Orders are processed and shipped within 2 business days (excluding weekends and holidays) after payment confirmation.
2. Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of the package.
- Shipping charges will be displayed at checkout before the completion of your order.
3. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email with tracking information.
- You can track your package using the provided tracking number on our website or the carrier’s website.
4. International Shipping:
- We offer international shipping to select countries. Please note that additional customs duties, taxes, and fees may apply.
- International orders may take longer to process and deliver due to customs clearance procedures.
5. Shipping Restrictions:
- We currently do not ship to P.O. boxes or APO/FPO addresses.
- Certain items may be restricted from shipping to certain locations due to legal or carrier restrictions. These restrictions will be outlined on the product page.
6. Order Modifications and Cancellations:
- Once an order has been placed, modifications or cancellations may not be possible. Please contact us as soon as possible if you need to make any changes to your order.
7. Lost or Damaged Shipments:
- In the event that your package is lost or damaged during transit, please contact us immediately so we can initiate an investigation with the carrier.
- We are not responsible for any lost or stolen packages after delivery has been confirmed by the carrier.
8. Returns and Exchanges:
- Please refer to our Returns & Exchanges Policy for information on returning or exchanging items purchased from our store.
9. Contact Information:
- If you have any questions or concerns regarding our shipping policy, please contact our customer service team at support@mopra.in
10. Policy Updates:
- We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
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